WHEN WILL I RECEIVE MY PACKAGE

Shipping time varies based on the release. Most items are pre made and will ship within a week of purchase. ABVE is not responsible for the payment of customs or vat fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge you will pay any customs and vat fees that may occur. Thank you.

REFUNDS

All sales are final, please reach out to teddy@abveallelse.com for any questions.

I RECEIVED THE WRONG ITEM

Damaged items must be reported/emailed within 3 days of delivery, please attach photos and send them to teddy@abveallelse.com. 

ABVE is not responsible for normal wear and tear to items purchased. If you have received an incorrect item or have experienced another issue with your order, please contact teddy@abveallelse.com within 3 days of receiving your order with a picture of the items.

TAKING CARE OF ITEMS

All 1/1s are sewn together, embroidered on, painted on, ect. They are very durable and will last longer if taken care of properly. The easiest way to make sure they last longer is by using cold washes and air drying them. Yes they are clothes but they are also art pieces.

RESTOCKS

The hand painted 1/1s will not restock but the manufactured drops may or may not depending on demand.

 

For any other questions contact me on instagram @teddyopong